FAQs
What is Push For Snacks?
Push For Snacks is an iOS and Android application where you can push a magical button, enter your PIN and have an envelope with 4-6 delicious snacks from around the world delivered straight to your door within 1-5 business days.
How does it work?
1. Push the button.
2. Enter your 4 digit security PIN.
3. Get Snacks!!
What kind of snacks do you send?
Push For Snacks is powered by MunchPak.com. The team at MunchPak curates new and popular snacks from around the world and delivers them to adventurous snackers throughout the US. Check out #PushForSnacks or #MunchPak on Instagram to view some of our current and recent snacks.
Where do you ship?
Currently Push For Snacks delivers snacks to customers in the US. International shipping is scheduled for future updates.
How many snacks will I receive?
Each time you push the button for snacks, a padded envelope that is filled with 4-6 delicious snacks will be shipped to your mailbox or doorstep.
How long does it take to arrive?
Each ‘bag of snacks’ is carefully curated and packaged by humans then sent out and delivered via USPS Priority Mail. On average, it typically only takes 2-3 days to receive your snacks. However, since we aren’t the ones actually delivering the snacks to your door.. we’re just going to say your package may take 1-5 days to reach it’s destination.
How will I receive the snacks?
Snacks are delivered via USPS Priority Mail in a white padded envelope. Your friendly neighborhood mail delivery (wo)man should drop them in your mailbox. If your mailbox is too small to fit the envelope, check your doorstep or wherever else it is that you typically get padded white envelopes stuffed with delicious snacks inside delivered to.
How am I charged?
Each time you press ‘the button’ and enter your secret pin an order is placed on your behalf and your default payment will be automatically debited by our secure payment system.
I’m trying to order more than one but am getting an error.
To avoid accidental duplicate orders, we have implemented a 5 minute waiting period between “pushes”.
Can I send this is a gift?
Technically, yes. However, we don’t recommend doing it within this app. If you are looking to send a gift, please visit MunchPak.com for our various gift options.
If you would still like to do send this as a gift, you would need to just enter your giftees address as the default shipping method in your account settings, then press the button and verify your pin as you normally would (don’t forget to change the default address back when done!).
I have a question, who can I talk to?
Please send any questions, comments, or inquires to support@munchpak.zendesk.com, attention: Push For Snacks. Average response time is less than 48 hours.
Do you offer refunds?
If we are able to cancel your order before it leaves our shipping facility we can gladly issue a refund upon written request. Refunds can not be offered if your package has left our facility.
I need to cancel my order, what do I do?
If you order has not shipped out yet, please contact us at the email listed above and we’ll try our hardest to stop the order before it leaves our facility.
I didn’t like something in my package, what do I do?
We think the best part about ‘Push For Snacks’ is the ability to try new things from across the world that you may have never tried otherwise. So if you don’t like something, give it to a friend, maybe they will enjoy it. Don’t forget to take pictures and videos of all your favorite snacks and and upload them using the hashtag #PushForSnacks. This helps us learn more about what you like so we can include more of it in the future :)